Received a Deletion Request?

Yorba is a Public Benefit Corporation helping people control their digital footprint. If you received a deletion request through us, it means a Yorba member has requested that we assist them in exercising their legal rights, allowing them to delete an account from your service or cancel a subscription.

All user information has been verified before we submit requests:

Bank Details | Verified ✓
Email | Verified ✓
Identity | Verified ✓
Account Ownership | Verified ✓

Quick Start Guide

If you’re receiving a deletion request, here is what you need to do:

  1. Process this deletion request the same as you would for any direct consumer request

  2. Follow your standard deletion procedures and timelines (typically 30-45 days maximum)

  3. Contact us at XX@yorba.co if you need additional verification or have questions

What you can expect working with us?

  • Verified user identity

  • Verified account ownership

  • Streamlined processing for high-volume businesses

TL;DR: We work hard on behalf of our members, which means we’re nice but persistent.

Frequently Asked Questions

  • Yorba is a Public Benefit Corporation registered in the United States dedicated to helping consumers exercise their data rights globally. We are:

    • Entirely self-funded ($0 in outside funding)

    • Privacy-focused by design (we don't sell user data)

    • Legally compliant across every state and country with DRPs in place 

    • Founding member of the Data Rights Protocol for automated processing

    We maintain the largest account deletion database in existence with 4K+ records and growing, processing over 200M emails through advanced AI/ML verification systems.

    Proven Track Record

    • 115+ countries with Yorba members

    • 10K+ deletion records in our database

    • 200M+ emails processed for verification

    • $0 in outside funding - fully independent

    For questions about specific requests, contact us at yo@yorba.co.

  • If you process personal data of individuals covered under applicable data protection laws, you are generally required to honor legitimate deletion requests. You received a deletion request because a Yorba Member requested deletion assistance through our authorized agents. We submit these requests on behalf of our members.

  • We operate as an authorized agent under data rights laws that grant consumers the right to designate representatives, including:

    • GDPR Article 80 (European Union)

    • CCPA Section 1798.135 (California)

    • Similar provisions in 20+ U.S. state laws and international regulations

  • Before submitting any deletion request to you, we verify:

    ✅ Identity verification through government-issued documents
    ✅ Email account ownership through secure authentication
    ✅ Bank account verification for subscription-related accounts
    ✅ Account ownership through comprehensive data analysis

  • If your standard process requires additional verification (such as government-issued ID), you may request this from us. However, remember that we have already verified the user's identity and account ownership. Additional verification requests should be:

    • Reasonable and necessary for your process

    • Consistent with your standard practices for direct consumer requests

    • Proportionate to the sensitivity of the data involved at time of sign up

    To request additional verification, please reply to the thread with the agent who reached out to you, and we’ll loop the Member directly into the thread